Refund Policy

Last updated: June 2026

1. General Information

This Refund Policy explains how payment-related matters, access to digital products and refund requests are handled within the Shagi Soglasovannosti project.

By making a purchase, you agree to this Refund Policy.

2. Digital Products

All products offered through the project are provided exclusively in digital form.

Products may include practice series, modules, written content, audio, video, account-based content and other digital materials.

No physical products or offline services are provided.

3. Delivery of Access

Following successful payment, access to purchased digital products is provided to the user.

Access may be delivered through a user account, email communication or other electronic means.

In most cases, access is granted automatically.

4. Refund Requests

Due to the digital nature of the products, refunds are generally not provided after access has been delivered.

However, we understand that individual situations may require review.

Users who believe a problem has occurred are encouraged to contact support.

Requests are reviewed individually and in good faith.

5. Technical Issues

If access to purchased content is not delivered due to a technical issue, reasonable efforts will be made to resolve the problem.

This may include:

• restoring access;
• reactivating content;
• correcting technical errors;
• verifying payment information.

6. Payment Errors

If a user believes that a payment was made in error or an incorrect charge occurred, they should contact support as soon as possible.

Such situations are reviewed individually.

7. Chargebacks and Disputes

Before initiating a chargeback or contacting a bank, users are encouraged to contact support directly.

Many issues can be resolved faster through direct communication.

8. Payment Provider

Payments may be processed through Lemon Squeezy and other payment providers.

In some situations, refunds may be processed according to the policies, procedures and requirements of the payment provider.

9. Changes to This Policy

This Refund Policy may be updated from time to time.

The latest version will always be available on the website.

10. Contact Information

For questions regarding payments, product access or refund requests, please contact:

Email: shagi.life@gmail.com

Website: https://shagi.life